Tickets in one system, planning in another?
- Client requests scatter across email and chat — easy to lose track.
- Support and planning run in separate tools, so the work is doubled.
- Clients can't see where their request stands — constant follow-up.
One system from incoming request to resolution
Collect tickets in one place
Every incoming request arrives as a structured ticket with categories and priority — nothing slips through.
Give clients their own portal
Clients — even international ones — can submit and track tickets on their own portal, with real-time status.
Keep everything in sync
A ticket that becomes a task automatically shows up in the capacity planner, so workload is always current.
What you gain
Nothing gets lost
Every request in one place, with a trackable status and an owner.
Happier clients
A transparent portal and quick feedback cut down on follow-up.
No double work
Support and planning work on the same data, on one platform.
Wohlflow's modules give you the full picture together.
Capacity planner
Visual drag & drop capacity and resource planning with a real-time overview.
Learn moreSkills matrix
Your team's skills, seniority levels and experience in one transparent matrix.
Learn moreReporting & Insights
Project P&L, cost analysis and cashflow – real-time reports from the same data.
Learn moreFrequently Asked Questions
You might have a few more questions. We're here to help!